SERVICE LIST

Contact the 12th Ward office for the following services. You can also call 311 to submit routine city service requests.

List of services

Forms/Petitions:

Frequently Requested Services

  • The DSS Bureau of Forestry has moved to a citywide area tree trimming program beginning Spring 2023. This means crews are able to trim all trees in one geographic area at the same time, creating a more efficient and equitable process for Chicago residents, and allowing for the proper maintenance of the City’s overall urban tree canopy.

    The Bureau of Forestry’s goal is to operate weekly in every ward during the tree trimming season (generally April - December), barring any emergency weather incidents. Similar to street sweeping notification, trees will be posted with signage in advance of tree trimming.

    If you have an emergency tree request, such as a parkway tree blocking the street, sidewalk, or alley, and/or a parkway tree on a car, house, or garage, please call 311 to report a tree emergency or contact the ward office.

  • Service lines are the pipes that transport water from the water main in the street into homes. If you live in a house or two-flat built before 1986, there is a high likelihood that your water service line is made of lead unless it was replaced during renovation or an addition.

    For more information visit https://www.leadsafechicago.org/

    To see which programs you might qualify for, click here.

Other City Services

Street Sweeping

The Chicago Department of Streets and Sanitation has been doing arterial and residential street sweeping since April 1. Look out for orange signs indicating parking restrictions. Street sweeping is important to manage the cleanliness of our neighborhoods and prevent sewer blockages which can result in flooding. New sweeping sections have been created to reflect the new ward boundaries. You can view a map of sweeping sections HERE.

Click below to see a calendar for this year's street sweeping season.

Track street sweepers in real-time across the city using the Department of Streets and Sanitation sweeper tracker map.

Recycling and Garbage Pick up Schedule

Find out when your garbage and recycling will be picked up here. Please know that occasionally on weeks with holidays, pickup might be delayed by 1 day. If your garage or recycling is not picked up on your normally scheduled day (Thursday) please call the 12th Ward Office.